Had a VERY interesting call last week. Out of the blue the new head of Customer Care from PLDT called me up. Apparently someone had taken note of my blog coverage of they’re (in my opinion) less than stellar service.
Honestly folks, I’m impressed. The guy (won’t post his name) was very straight-up in addressing my complaints. Where they were blatantly wrong he apologized and made an offer to give me what I wanted and asked for into to try and ...Continue Reading → Share